g777 Privacy Policy

Who We Are

g777 (accessible at g-777.xyz) is an online gaming platform serving players in Bangladesh. We offer cricket betting, casino games, and crash titles. This Privacy Policy explains what personal data we collect when you use g777, why we collect it, and the choices you have about it.

By creating an account or continuing to use g777, you agree to the practices described below. If you do not agree, please stop using the platform and contact our 24/7 Live Chat team to request account closure.

Data We Collect

We collect the minimum data needed to run a safe, compliant gaming service. The table below lists the main categories.

We do not collect your full payment card number or mobile wallet PIN. Those transactions are handled entirely by the payment provider's own secure environment.

Why We Use Your Data

We process your data only for clear, legitimate purposes. Below is a plain-language breakdown:

To run your account

We need your name, phone number, and date of birth to create your g777 account, verify you are over 18, and let you log in securely. Without this, the service cannot function.

To process payments

Every deposit via bKash, Nagad, Rocket, Upay, or Bank Transfer and every withdrawal requires us to record transaction references. We keep these records to resolve disputes and meet financial compliance requirements.

To prevent fraud and money laundering

We monitor login patterns, device fingerprints, and transaction volumes. If activity looks unusual, we may pause your account and ask for additional verification. This protects you as much as it protects us.

To improve the platform

Aggregated, anonymised gameplay and navigation data helps our team fix bugs, improve load times, and decide which games to add. Individual play records are never sold to advertisers.

To send service messages

We send transactional messages (deposit confirmations, withdrawal updates, account alerts) via the phone number you registered. We will only send promotional messages if you have opted in, and you can opt out at any time through your account settings or by contacting Live Chat.

Payment Data and bKash / Nagad

g777 accepts deposits starting from ৳100 and processes withdrawals from ৳900. Deposits typically arrive within 5 minutes; withdrawals complete within 22 minutes for verified accounts.

When you add a bKash or Nagad number, we store only the registered phone number and a transaction reference — not your mPIN or OTP. All live transaction data travels over TLS-encrypted connections between g777 and the payment gateway. We do not store raw wallet credentials on our servers.

Bank Transfer details (account name and last four digits) are stored in encrypted form and used solely to match outgoing withdrawals to your verified identity.

KYC and Identity Verification

g777 requires identity verification before your first withdrawal. Accepted documents are:

• National ID Card (NID)
• Passport
• Driving Licence

You upload a clear photo or scan of your chosen document through your account dashboard. Our compliance team reviews submissions within 6 hours. Once approved, your KYC status is stored against your account permanently — you do not need to re-verify unless we detect suspicious activity or you change your registered phone number.

Document images are stored on servers with AES-256 encryption. Access is restricted to authorised compliance staff only. We do not share your ID documents with third parties except where required by law enforcement with a valid legal order.

Cookies and Tracking

g777 uses cookies and similar technologies to keep you logged in, remember your game preferences, and measure site performance. The main cookie types are:

You can clear or block cookies in your browser at any time. Blocking strictly necessary cookies will prevent login. Our g777 App (Android v7.0+, version 2.8.18) uses device identifiers rather than browser cookies for session management; the same data principles apply.

When We Share Your Data

g777 does not sell personal data. We share data only in these specific situations:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction details they need to process your payment.
• Game providers: Providers such as Pragmatic Play, PG Soft, JILI, Spribe, CQ9, KA Gaming, and Playtech receive a pseudonymous player ID and bet data to run their games. They do not receive your name, phone number, or payment details.
• Fraud and compliance tools: We use third-party software to screen for money laundering and underage gambling. These tools process anonymised risk signals, not your full profile.
• Legal requirements: If a Bangladeshi court or regulatory authority issues a valid legal order, we will disclose the requested data. We will inform you where we are legally permitted to do so.

How Long We Keep Your Data

We keep your data for as long as your account is active and for a period after closure to meet legal and financial obligations. The general retention periods are:

• Account and KYC records: 5 years from account closure.
• Transaction records: 5 years from the date of the transaction.
• Support communications: 2 years from the date of the conversation.
• Analytics data: Aggregated data is kept indefinitely; individual session logs are deleted after 13 months.
• Cookie data: Session cookies expire when you close your browser; persistent cookies expire within 12 months.

After these periods, data is securely deleted or irreversibly anonymised.

Your Rights

You have the following rights regarding your personal data held by g777. To exercise any of them, contact us via 24/7 Live Chat:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to fix inaccurate information (for example, a misspelled name).
• Deletion: Request that we delete your data, subject to legal retention requirements.
• Restriction: Ask us to limit how we use your data while a dispute is pending.
• Portability: Request your account and gameplay data in a machine-readable format.
• Objection to marketing: Opt out of promotional messages at any time, no questions asked.

We will respond to verified data requests within 30 days. Complex requests may take up to 60 days; we will notify you if that applies.

Security Measures

g777 applies industry-standard technical and organisational controls to protect your data:

• All data in transit is encrypted using TLS 1.2 or higher.
• Passwords are stored as salted hashes — we can never see your password in plain text.
• KYC documents are encrypted at rest with AES-256.
• Access to production systems is restricted by role-based permissions and multi-factor authentication.
• We carry out regular penetration tests and internal security audits.

Despite these measures, no internet service can guarantee absolute security. If you suspect your g777 account has been accessed without your permission, change your password immediately and contact Live Chat.

Under-18 Policy

g777 is strictly for players aged 18 and over. We use date-of-birth verification at registration and KYC document checks before the first withdrawal. If we discover that an account belongs to someone under 18, we will close the account immediately, reverse any pending withdrawals, and delete the account data as required by law.

If you believe a minor has registered an account, contact our 24/7 Live Chat team. We take every report seriously and act within 24 hours of a verified report.

Changes to This Policy

We may update this Privacy Policy when our practices change or when legal requirements are revised. The "Last updated" date at the top of this page reflects the most recent revision. If changes are significant — for example, if we begin sharing data with a new category of third party — we will notify registered players via a platform message before the change takes effect.

Continuing to use g777 after a policy update means you accept the revised terms. If you disagree with a change, you can close your account through the account settings page or by contacting Live Chat.

Contact and Support

If you have questions about this Privacy Policy, want to exercise a data right, or need to report a concern, reach our support team through the 24/7 Live Chat available on every page of g777. Our compliance team will handle data-specific requests. Please include your registered phone number and account username so we can verify your identity before processing any data request.

We do not handle data requests by email. All communications go through the secure in-platform Live Chat channel to protect your information.